OBJECTIVE: To gain a dynamic and challenging role in a reputed firm, where I can effectively utilize my expertise and explore in the Networking field. WORK EXPERIENCE: Organization: INFOSYS. Experience: 7th Jan 2013 to till date (2+ Years in networking). Client: Cisco Systems & Services. Designation: Network Consulting Engineer(R & S). Areas of Expertise: Knowledge on Routing and switching platforms. CCNA Topics. Cisco – Routing and Switching L2/L3 switching, VLAN, Inter VLAN Routing, Trunks, VTP, STP, HSRP, VRRP Static and Dynamic Routing, Dynamic routing protocols like RIP, OSPF, EIGRP, BGP . Knowledge in IP Addressing, TCP/IP Networking and Inter Networking Managing customer centric operations & ensuring customer satisfaction by achieving service quality norms. Project Details: Infosys, Bangalore MARCH 2015 – TILL DATE Senior Technology Executive A Network Consulting Engineer works for the NOS (Network Optimization Services) under the Advances services:- Working as a Network Consulting Engineer [NCE] for the NOS team specialized in Routing & Switching. Advocating solutions and services to customers on technologies and platforms to expertly manage their networks. Perform analysis and diagnosis of highly complex networking problems based on Customer features and configuration provided. Provide improvement opportunities and recommendations in products and IOS depending on the Risk Analysis run on a particular Hardware and IOS release.
Attending to clients concerns regarding the Risk Analysis project and undertaking steps for effectively resolving them. Also to consult with Field engineer regarding the possible issues to hit the customer network with details such as the Impact, Trigger, Workaround and also the IOS release in which the particular issue is resolved. Also generation of report and presenting it over a Webex meeting along with the field engineer for that particular Account/Customer. Infosys, Bangalore MARCH 2014 – MARCH 15 Technology Executive ● Planning and deploying custom configuration as per client requirement like advertising BGP routes and also troubleshooting complex network issues. ● Configuring STP, VLAN and VTP in switching environment. ● Configure Routing Protocols (EIGRP, iBGP & OSPF or EBGP) as per design. ● Redistribution of routing protocols, Route-maps (Policy Based Routing), ACL, NAT. ● Troubleshooting of al kind of application problems, response problems and Customer connectivity issues while deployment. ● Implement the routers in HSRP mode for High availability. ● Had configured and managed Cisco 2900, 2811 series router. ● Handling Project of introducing secondary Link (4G technology) for network redundancy/resiliency for al branches (500+). Includes updating IOS & implementing standardization Configuration ● Handling project of Network devices standardization of IOS and configuration as per recommendation for al Routers and Switches across CFG Bank. Carrying out standardization for more than 1000+ devices (includes routers and switches various models of CISCO). ● Discuss and coordinate with Onsite engineering team on new design/Project related task/Requirement, prepare Configuration script as per the project requirement. ● Attend various internal and client related projects meeting to present HLD’s, LLD’s and configuration scripts and get the necessary approvals. Education B-tech in Electronics and communication (’07-’11 batch) from Calicut University Institute of Engineering and Technology affiliated to the University of Calicut, Kerala with 60.8%. XIIth (HSC) from Chinmaya Vidyalaya Pallavur, Palakkad, Kerala with 77.4%. Xth (SSLC) from Chinmaya Vidyalaya Pallavur, Palakkad, Kerala with 76.6% . Achievements: Awarded by Infosys with I-STAR award for best performer in the team . Awarded by the respective leads with Performance points for hard work
PERSONAL DETAILS Date of Birth : 7th April,1990. Nationality : India Marital status : Single Address : Sree Krishna Nilayam, Ethanur P.O Palakkad(Dist), Kerala-678502. Languages : English, Hindi, Malayalam, Tamil