SUCCESS STORY Trend Micro Deploys Veeam Across Three Continents for Always-on Business “If you have a virtualization strategy, Veeam should be your #1 choice for data protection and DR.” — William Dalton Director of Corporate Technology Trend Micro Incorporated The Business Challenge Trend Micro Incorporated knows the virtualization industry well. Working in close INDUSTRY: collaboration with VMware, Trend Micro delivered the first agentless security Software and Internet platform for VMware vSphere-based virtualized machines (VMs) and desktops, as well as vCloud-based cloud servers. The solution, Trend Micro Deep Security, is optimized to preserve VM performance, increase densities and maximize return on investment (ROI). COMPANY: It’s no wonder that a forward-thinking, virtualization-savvy company like Trend Micro would orchestrate an in-depth analysis to find optimum protection for its virtualized applications and data. “As our virtualization footprint grew, we found that our open source solution for backup couldn’t scale accordingly,” said William Dalton, Director of Corporate Technology at Trend Micro. “Backup was slow, leaving us no choice but to back up priority VMs only. Recovery was also slow and difficult. We didn’t have confidence A global leader in security in our ability to recover, and we had no way to replicate VMs for DR. Every day we software, Trend Micro worried about compromising business performance.” Incorporated develops Internet The company faced another challenge—complying with an industry regulation content security and threat that requires Trend Micro to validate the recoverability of backups. Trend Micro has management solutions to make thousands of VMware vSphere VMs in four datacenters and 103 offices across three digital information exchange continents that support business operations and more than 5,500 employees. safe. Trend Micro’s solutions “We needed an enterprise solution that met all of our needs,” Dalton continued. for consumers, businesses and “We considered backing up our VMs with the legacy tool we use to back up our governments provide layered physical servers, but that option was quite expensive and provided only limited content security to protect functionality. We needed features and functionality that would let us get the most information on mobile devices, from virtualization.” endpoints, gateways, servers and As a security company, Trend Micro couldn’t afford to continue with a backup in the cloud. solution that failed to meet the company’s needs and prevented it from being an always-on business. That’s why Daniel Kaiser, Staff Engineer at Trend Micro, and his colleagues evaluated alternative backup and recovery solutions. Their goal was to find a single solution that provided the following: fast and reliable VM backup, replication and recovery; easy restore for applications they planned to virtualize including Microsoft Exchange and SQL Server; and self-service recovery for designated users.
“Our plan was to make the new data protection solution the foundation for DR in our virtual environment, so choosing the right solution was extremely important.” CHALLENGES: Kaiser said. “During the testing process, we found most solutions to be complex and Existing backup tool couldn’t hard to use, except for one.” keep up with growing virtual environment, leaving the company The Veeam Solution vulnerable to downtime and data loss. Trend Micro chose Veeam® Backup & Replication™ for data protection and DR. Veeam is deployed in Trend Micro’s data centers in the United States, Germany, Japan and Taiwan and in the IT research and development center in Cork, Ireland. Veeam backs up thousands of VMs (nearly half a petabyte of data daily) and SOLUTION: replicates VMs between data centers for DR. Veeam Backup & Replication™ “Veeam replication became our DR strategy,” Dalton said. “We tested failover and have complete confidence in our ability to maintain business continuity with Veeam. Veeam Backup & Replication was a strategic choice for us. We made a RESULTS: deliberate decision to deploy a solution that was designed for virtualization, giving • High-speed recovery: recover us the features and functionality to make the most of our virtual environment.” entire VMs or individual files in “One of the features we like is 1-Click Restore,” Kaiser said. “It lets us recover minutes entire VMs and individual files, and we have the option of delegating restores • Data loss avoidance: back up to designated users. Veeam has other great functionality too, such as item-level thousands of VMs every day recovery for Microsoft Exchange and SQL Server and extensive support for vCloud (nearly half a petabyte of data) Director.” • Cost savings: eliminate backup Veeam support for vCloud Director (vCD) goes deep with integrated visibility of agents and $640,000 in associated the vCD infrastructure in the backup console, support for fast-provisioned VMs, and license fees backup and recovery of vApps and VMs directly to vCD, including all metadata and • Disaster recovery: provide DR attributes. for the first time using built-in Another way Trend Micro gets the most from virtualization is by combining tiered replication and failover capabilities storage in Dell Compellent with Veeam’s Instant VM Recovery™, which lets Trend • Return on investment: leverage Micro recover VMs from secondary storage at the speed of production storage. backups to streamline software Instant VM Recovery restarts a failed VM from a regular backup in minutes and development and speed time-to- Trend Micro silently migrates the VM and the service it provides back to primary market by 10% storage with no impact on users. In addition to fast recovery, Veeam helps Trend Micro comply with industry regulations by verifying the recoverability of each backup. Veeam SureBackup® automatically starts a backup (or replica) in a Virtual Lab, performs a series of tests against the backup (or replica) and creates a report on its state and condition. Veeam provided several unexpected benefits to Trend Micro as well. Veeam is agentless, which streamlines deployment and ongoing maintenance and reduces administrative costs. Veeam saved Trend Micro $640,000 in agent licensing fees compared to the company’s legacy backup tool. Veeam streamlined Trend Micro’s software development cycle, speeding time-to- market by 10%. Trend Micro used Veeam’s Virtual Lab capability to create an isolated environment for development VMs, which decreased refresh time from days to hours and enabled concurrent development streams. “Veeam allows us to protect and quickly recover all of VMs, as required for always- on business,” Dalton said. “There’s a trust element with Veeam. We didn’t trust our previous backup tool because it was prone to failure. We have far superior data protection and DR with Veeam.”