Curriculum Vitae : Surbhi Taneja SURBHI TANEJA Mobile No: 7838004234 firstname.lastname@example.org Seeking For Middle Level Assignments in Administration/ Facility Management/ Support Management Operation Management with a Growth Oriented Organization PROFESSIONAL SUMMARY Having a strong and deep experience of 08 years in Administration, Operations and Public Relation Management. Adept at handling entire gamut of administration related activities for smooth functioning of Business. Extensive experience in formulating and implementing administration-related company policies, procedures, rules and guidelines with assurance to quality norms. Possess strong communication, analytical and relationship management skil s with a customer oriented attitude. Procurement and negotiation has been the core strength. CORE COMPETENCIES Job Description : A. Administration & Facility Management 1. Office upkeep and maintenance : Day-to-day administration : Management of day to day administrative activities related to Front office , EPABX , house-keeping, office security, admin infrastructure, stationary and courier. Office supplies procurement : Procurement of al admin related items with strong negotiation. Preventive maintenance : Ensuring timely preventive maintenance of al equipment and utilities. Continuous Improvement : Evaluating and adapting New Systems/Techniques to bring improvement in various functions viz, housekeeping, internal security and communication facilities, Project Management : Taking active role in projects like office renovation/ relocation, IT upgradation, audits etc Petty Cash Management : Responsible for handling the petty cash and maintaining expense records. Meeting Arrangement : Schedule and coordinate meetings, arrange meeting space, send meeting confirmation emails, prepare and check meeting room materials
Expatriate Support : Process business-trip expense claims for expatriates as well as other tasks as per assistance required.
Courier Management : Maintain courier register to keep record of departments to maintain budget. 2. Vendor Management : Selection : Identification and finalisation of vendor for admin services. Negotiation : Hard negotiation to maintain rates within budget. Vendor Review : Performance monitoring and review with prompt action on defaulting vendors. Payment Settlement : Timely settlement of dues to avoid breakage in continuous supply. Account Reconciliation : Coordination with Accounts for timely payments of vendors accounts reconciliation. P a g e 1 | 4
3. Budget and Cost : Budget Preparation : Involvement in Preparation of annual/monthly budgets for administration expenses Expense Control : Verification of invoices as per the contract. Exception Reporting : Advance intimation to senior incase of discrepancies in vendor service/invoicing/over-budget expenditure . 4. Travel Desk : Cost selection : Comparing cost of flights from different vendors before issuing tickets Visa Documentation : Management of Visa documentation for Visa process FRRO : Management of FRRO For expats Hotel Booking : Identifying and booking hotel rooms as per office standards and budget. Currency Exchange : Management of currency exchange. 5. Event Management : Co-ordinating Event Management activities and organizing Conferences, Functions of Corporate, Distributor meets.
6. Helpdesk Admin Manual : Information to staff/ guests on relevant admin relevant procedure . Staff Support : Support to staff on travel desk matters Induction formalities : Information to new joinees on admin support Expat Support : Providing support to expats during their visit . B. Human Resource 1. Recruitment support : Job Posting : Post jobs in naukri portal and shortlisting cv Interview Scheduling : Schedule interview and send mail to candidates 2. Payroll support :
Attendance Software : Maintain and operate Time office management software
Leave Record Maintenance : Track record of staff leaves.
Salary Processing : Update attendance register and submit leave record to HR team for salary process. 3. Employee Helpdesk support: Employee Handbook : Support staff for company rules and policies. Reimbursement Policy management : Provide information to staff for applicable reimbursement P a g e 2
S.NO NAME OF THE ORGANISATION DURATION POSITION MAIN AREAS OF OF HELD RESPONSIBILITY SERVICE 1 Pigeon India Pvt Ltd. Sept Admin General Administration (Gurgaon) 2013 til Supervisor & Coordination Date 2 ENKIE EXPORTS (Gurgaon) Sept 2012 Admin and General Administration, til Aug MIs Procurement & 2013 executive Coordination with Operation team 3 FINO (Financial Inclusion Admin and Networks & Operations Ltd.) Dec 2010 MIs General Administration (Greater Noida) til March executive & MIS reporting 2012 4 I Gate April Front Desk General Administration (Noida) 2010 til Cum Admin & Coordination Nov 2010 Executive . 5 Macro Graphics Pvt. Ltd Nov 2008 HR Cum General Administration (Delhi) til Mar Admin & Coordination, HR 2010 Executive support, recruitment, ISO internal audit, payrol management EMPLOYMENT HISTORY EDUCATIONAL BACKGROUND YEAR OF S.NO NAME OF THE INSTITUTE DEGREE/ DIPLOMA PASSING 1 CBSE DELHI 2005 Higher Secondary (10+2) 2 CCS university, Meerut 2008 Graduation ACHIEVEMENTS
Awarded “EMPLOYEE OF THE MONTH” title thrice in FINO.,
Promoted twice in a year in Pigeon India,
Awarded for Best Performance, Best Event Organizer, Best smiley face in Pigeon India Pvt Ltd. I T Skills Proficiency in operating Windows Professional. Familiar with MS office, Microsoft office Outlook, Internet and E-Mail Communication Locational Preference: Delhi, Gurgaon P a g e 3
PERSONAL DETAILS Address : Plot No 3809, SF 104, Laxman Vihar Phase 2 , G Block , Lane 142, Gurgaon -122001 Date of Birth : January 30, 1987 Marital Status : Married Interests : Reading, Social Networking, Traveling, Music Languages : Japanese (Beginner) ,English, Hindi and Punjabi Strengths : Initiative-taking Skil s, Good attitude towards work, Proactive. Date: Place: Gurgaon (SURBHI TANEJA) P a g e 4