MICHAEL J EDWARDS 566 South 3rd Street Apartment 9B Coshocton Ohio, 43812 Cell- (614) 917-7068 Email- Michael.firstname.lastname@example.org PROFESIONAL SKILLS
Computer skills o Microsoft word; Excel; Power point; Cellular phones, Droid Software Market, trouble shooting, android, apple, windows, and blackberry phones.
Photography o Utilizing digital high quality cameras to old fashioned film cameras. o Sold photos and won awards for them.
Remodeling and Design o Installing, fixing, replacing, and moving kitchen appliances over distances and through cities and towns o Using hardware and tools correctly to complete the job
Instructor Creative and Tradition dance
Developed team work skills
Sales skills include o Customer service, troubleshooting cellular phone difficulties, interpersonal relationship building, cold phone calling, business building, knowledge and training in sales and wireless technologies
Successful in team negotiations
Top representative in sales o several weeks in a row with multiple stores WORK EXPERIENCE Verizon Wireless Corporate October,2014- May2016 Solution Specialist
Management Sales and customer service
Management (i.e. opening, closing, deposits, running sales floor, coaching’s, helping new hires in learning systems.)
Weekly inventory and merchandising
Sales based on customer desires
Applied Upselling tools
Top Representative for 10+ months - Net Promoter Score (NPS) Portrait Innovations November, 2013- July, 2014
Photographer for Family Portraits
Utilized Lighting, Lenses, Editing to achieve excellent photos.
Appealing to customer wants and needs
Sales and customer services
Use of cellular phones to add to a photo session
Opening and closing studio
Banking, deposits, and other paperwork Verizon Wireless - Premium Retailer September, 2012 – August, 2013
Sales and Customer service
Cold Phone calling
Maintaining cleanliness in store
Opening and closing procedures
Some Management work (i.e. banking, deposits, closing, ordering, sending “numbers”, paperwork)
Promoting accessories and insurance packages
Knowledge of cellular phones and software applications Beldin Brick June 2012 - August 2012
Working with heavy equipment
Maintain machines and their proper workings
Working as a team member in an assembly line keeping pace
Piece work and quality control Picture Me Portrait Studio March 2012- June2012
Taking pictures with high quality digital cameras.
Meeting customer’s wants and requests.
Use of computers to change effects of pictures to appeal to customers.
Selling of desired packages and promotions. Prestige Remodeling and Design November 2011- January 2012