ELJUN FRANCEL A. ANGELES, ECE Phase M1 Block 1 Lot 12 Francisco Homes Brgy.Guijo San Jose del Monte Bulacan Cel No. +63977-2100-102 (GLOBE) E-mail: email@example.com
firstname.lastname@example.org EDUCATIONAL ATTAINMENT 2007 - 2012 TERTIARY LEVEL Bachelor of Science in Electronics & Communication Engineering Bulacan State University Malolos,Bulacan November 19, 2012 Electronics Engineer (ECE) License#-0051847 PERSONAL DATA Nickname: BigJun Date of Birth: December 12, 1990 Age: 25 years old Civil Status: Single Nationality: Filipino Height: 5'6" Language or Dialect Spoken: English, Tagalog TECHNICAL SKILLS Knowledge in troubleshooting computers (hardware/software) In depth knowledge in circuit design and diagrams. Driving (w/Non Pro License) RDBMS / DBMS (Oracle Database 11g /MS SQL Server 2008) Oracle ADW ITIL V3 - Certified Oracle Business Intelligence Enterprise Edition (OBIEE) ETL Informatica and Data Warehousing Technologies. HP-UX /UNIX Shell Scripting Control-M Server Oracle PL/SQL and Java Oracle Cubes and Materialized Views Toad for Oracle, TeraTerm, Putty Microsoft Office SAP Business Objects
WORK EXPERIENCE PHILIPPINE LONG DISTANCE TELECOMMUNICATION (PLDT) Telecommunications Technician On-Job Training •Plans network installations by studying customer orders, plans, manuals, and technical specifications; ordering and gathering equipment, supplies, materials, and tools, assessing installation site; preparing an installation diagram. • Establishes voice and data networks by running, pulling, terminating, and splicing cables; installing telecommunications equipment, routers, switches, multiplexors, cable trays, and alarm and fire-suppression systems; building ironwork and ladder racks; establishing connections; programming features; establishing connections and integrations; following industry standards; activating remote access tools; coordinating with contractors. •Verifies service by testing circuits, equipment, and alarms; identifying, correcting, or escalating problems. • Documents network by labeling and routing equipment and cables; recording configuration diagrams and specifications. • Maintains network by troubleshooting and repairing outages; testing network back-up procedures; updating documentation. •Maintains customer rapport by listening to and resolving concerns; answering questions. •Maintains safe work environment by following codes, standards, and legal regulations. •Keeps supplies ready by inventorying stock; placing orders; verifying receipt. •Updates job knowledge by participating in educational opportunities; reading technical publications. •Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. 250 hours PRESENT OCCUPATION HEWLETT PACKARD PHILIPPINES TECHNOLOGY CONSULTANT I APPLICATION SUPPORT • Provides Level 2 support for SAP Business Object Application (ISPR) • Subject Matter Expert in ISPR Application in all region. • Perform ETL(Extract,Transform,Load) process for application • Resolves data quality issues and performs root cause analysis for front end issues. • Coordinates with customer and other support teams • Ensures supportability of incoming applications to production – Technical review (application high-level Design/Architecture) and Approval • Reviews high alert trending and initiates proactive fixes especially for recurring issues that are due to system bug • Handles bug fixes/proactive fixes. Identifies success criteria and suggests test cases if needed, reviews requirements and validations (pre- and post-migration) of the change/fix. • Conducts refresher trainings to the team for knowledge transfer
DATA QUALITY SPECIALIST • Provides Level 2 support for Application Management Services – POS (Point Of Sales) • Subject Matter Expert for applications under NALA region • Resolves data quality issues and performs root cause analysis for DW data. • Coordinates with customer and other support teams • Ensures supportability of incoming applications to production – Technical review (application high-level Design/Architecture) and Approval • Reviews high alert trending and initiates proactive fixes especially for recurring issues that are due to system bug • Handles bug fixes/proactive fixes. Identifies success criteria and suggests test cases if needed, reviews requirements and validations (pre- and post-migration) of the change/fix. • Conducts refresher trainings to the team for knowledge transfer SAP SD Technology Consultant • Level 2 Incident Resolution Specialist for the Sales and Distribution module under the Procter & Gamble account (North America region); • Performs incident management process for all issue and request raised by client; • Performs change management process to provide permanent fix to incidents that are already in scope of service management • Exposed to problem management as root-causing of incidents is being done even if not within scope JULY 09, 2013 - PRESENT ORGANIZATION Institute of Electronics Engineers of the Philippines (IECEP) SEMINARS ATTENDED Electronics Innovation through Research 7th ECE Student Summit Philamlife Building United Nations Avenue, Ermita, Manila September 09, 2011 Career Opportunities and Advancement through Technological Innovations 8th ECE Student Summit Philamlife Building United Nations Avenue, Ermita, Manila February 14, 2012 Basic Occupational Safety and Health (BOSH) People360 Training Offices
1141 EDSA, Balintawak, Quezon City May 6-10, 2013.
CHARACTER REFERENCE Oliver R. Mariano, PECE Carbonera, Garry ECE Department Head SAP S2C Manager Bulacan State University Hewlett Packard Philippines Brgy. Guinhawa, City of Malolos, Bulacan Email: email@example.com Contact No. (+63917-806-1471) Cell no. +639175723023 Benjamin L. Sta. Maria, ECE Santiago, Bryan Joseph Bulacan State University PDS Manager IECEP BulSU-SC Adviser Hewlett Packard Philippines Brgy. Guinhawa, City of Malolos, Bulacan Email: firstname.lastname@example.org Contact No. (+63926-7022-820) Cell no. +63 917 5905294 Ong, Gracienne Aveline N DQ – AMS Manager Hewlett Packard Philippines Email: email@example.com Cell no. +63917 816 3861