Operating a massively scalable, constantly changing, distributed global service is a daunting tas...
Operating a massively scalable, constantly changing, distributed global service is a daunting task. We innovate at breakneck speed to attract new customers and stay ahead of the competition. This means more features, more experiments, more deployments, more engineers making changes in production environments, and ever-increasing complexity. Simultaneously improving service availability and accelerating rate of change seems impossible on the surface. At Netflix, operations engineering is both a technical and organizational construct designed to accomplish just that by integrating disciplines like continuous delivery, fault injection, regional traffic management, crisis response, best practice automation, and real-time analytics. In this talk, designed for technical leaders seeking a path to operational excellence, we'll explore these disciplines in depth and how they integrate and create competitive advantages.